Language Matters: How the Words We Use Impact Clinical Practice

Description

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The right words can change the way patients and families experience care.

Learn how thoughtful language, greater awareness, and intentional communication can strengthen trust, improve clinical practice, and create more meaningful connections with patients, families, and colleagues.

KEY WEBINAR TAKEAWAYS

• How word choice, metaphor, and framing shape the physical, emotional, and behavioral responses of patients, families, and care teams in palliative and end-of-life settings
• How illness metaphors (military, journey, etc.) influence the patient experience; when and how to intervene when metaphors become burdensome or harmful
• Conscious, compassionate, and person-centered language that supports dignity, clarity, and shared decision-making across care settings